Cancellation Policy

Cancellation Policy

Should you need to cancel your registration you will be subject to one of the following penalties:

• 40 days or less before the course: No cancellations permitted. Payment of course fees is required and non-refundable. You may provide a substitute in your place at no extra cost.
• 41 – 90 days before the course: Cancellations permitted, with a cancellation fee of 20% of the course fee applied.
• 91+ days before the course: Cancellations permitted, with a cancellation fee of 7.5% of the course fee applied

Mennta Energy Solutions reserves the right to restrict attendance in the event payment is not received by due date. Course joining instructions will not be provided without payment.

In the event the course is cancelled entirely by Mennta Energy Solutions, liability is limited to the refund of the course fee only. If an event is cancelled, registered attendees will be immediately notified by email. A courtesy phone call will be placed as well.